Thanks for shopping with us!
We’re committed to getting your order to you quickly and efficiently. Here’s a breakdown of our shipping procedures, estimated delivery times, and important policies.
Order Processing
– Orders are usually processed right after payment is confirmed.
– During busy times or promotional events, processing might take a bit longer (we’ll let you know if that happens).
Shipping Methods & Estimated Delivery
Depending on your location, we offer the following options:
– Standard Shipping
Ships within 24–48 hours. Free for orders over $500 within the USA and Canada.
– Expedited Shipping: Faster delivery for an extra fee, based on your location.
– International Shipping: Delivery times depend on your country, and customs may cause delays.
Shipping Charges
Shipping fees are calculated at checkout based on the package’s weight, destination, and selected shipping method.
Tracking Your Order
Once your package ships, you’ll receive an email with a tracking number so you can follow its journey.
Lost or Undeliverable Packages
– If a package is returned to us as undeliverable, we’ll get in touch to arrange another delivery (extra charges may apply).
– If tracking shows “delivered” but you haven’t received your order, check with your local carrier first. If that doesn’t resolve it, contact us for support.
Returns & Exchanges
For problems with your order, please refer to our Return & Refund Policy.
Need Help?
For any shipping questions, email us at eutylonesuppliers@gmail.com or message us on WhatsApp at +1 (914) 447-4980